DEPOSIT METHOD
Before making a Fish Chip deposit, make sure to enroll in a game room (if you haven’t already). You will need your user ID and game room for each deposit.
You can view some of our games using the demo logins below:
Use Username: Gofishdemo Password: Gofishdemo123 to browse Ultra Panda games.
Use Username: Gofishdemo Password: Gofishdemo123 to browse V Blink fish games
Use Username: Gfdemo Password: Gfdemo123 to browse Noble games.
Use Username: Gofishdemo Password: Gofishdemo123 to browse E Game.
Welcome to GoFish.Today! Whether you’re a seasoned player or new to the world of fish table games, this guide will help you set up your account, navigate the platform, and start playing in no time.
Step 1: Setting Up Your Account
1. Visit the GoFish.Today Website: Open your preferred web browser and go to [GoFish.Today] (https://gofish.
2. Sign Up: Click on the “Sign Up” button located at the top right corner of the homepage. Choose your preferred game room. Fill in the required information, including your name, email address, and password. Make sure to choose a strong password to keep your account secure.
3. Choose your deposit method. You can click the Make Deposit button on our homepage to see deposits options.
4. Login to your game room and play.
Step 2: Navigating the Platform
1. Dashboard: After logging in on most game rooms, you’ll be taken to your dashboard. Here, you can see an overview of your account, including your balance, recent activity, and available games.
2. Game Lobby: Navigate to the game lobby to browse the available fish table games. You can filter games by popularity, new releases, or specific game features.
3. Account Settings: Access your account settings by clicking on your profile icon. Here, you can update your personal information, change your password, and manage your payment methods.
4. Help and Support: If you need assistance, visit the help and support section at https://gofish.today/
Step 3: Playing Fish Table Games
1. Choose a Game: Browse the game lobby at https://gofish.today/download-
2. Understand the Rules: Before you start playing, take a moment to read the game rules and instructions. Each game may have different mechanics and objectives.
3. Place Your Bets: Once you’re familiar with the rules, place your bets. You can adjust your bet amount using the controls provided in the game interface.
4. Start Playing: Click the “Play” button to start the game. Use your skills and strategies to hit as many fish as possible and earn points.
5. Collect Your Winnings: After the game ends, your winnings will be credited to your account balance. You can use your winnings to play more games or withdraw them to your preferred payment method.
A Request to all Players
NOTICE FOR ALL W ALPHA SHOTPLAYERS: Use of email and/or Instant messenger is for service issues requiring immediate assistance only (examples: it’s been 10-15 minutes and you still need to have your deposit credited to your account, you forgot to put your username on your cash wallet deposit, you gave us the wrong wallet ID for a cashout form you just submitted and need to get it to us before we deposit your winnings, etc).
90% of issues need to be submitted through our ticketing system for customer service help or if possible, resolved with our knowledge base. If you submit a non-urgent request via email or IM at a busy time it will likely go unanswered. Please review our Q&A before making any request not listed in the examples above.
This process will ensure that player request and questions are no longer going unanswered because of excessive messages being sent to our deposit reps. You are allowing our deposit reps to concentrate on deposits and customer service reps to work on resolving tech issues, w/d guarantees and other service related issues. Our goal will be to have all request (not involving developers IT) answered within 1-10 hours. We greatly appreciate your help in making sure that we are able to better serve everyone with their request.
KNOWLEDGE BASE: https://gofish.today/
SUBMIT A TICKET: https://gofish.today/w-alpha-support/
Community and Support at GoFish.Today
At GoFish.Today, we believe in fostering a vibrant and supportive community for our users. Whether you’re looking to connect with fellow players, participate in forums, or seek assistance from customer service, we’ve got you covered. Here’s how you can get involved and make the most of our community and support resources.
Connecting with the GoFish.Today Community
1. **Join the Forums**: Our forums are a great place to connect with other GoFish.Today and treasurerewards.club users. Share your experiences, ask questions, and exchange tips and strategies for playing fish table games. To join the forums, simply log in to your account at treasurerewards.club and navigate to your “profile” section.
2. Participate in Discussions: Engage in discussions on various topics related to fish table games, platform updates, and more. Whether you’re a seasoned player or a newcomer, your insights and contributions are valuable to the community.
3. Follow Us on Social Media: Stay updated with the latest news, promotions, and events by following GoFish.Today on social media. Join our Facebook group, follow us on Twitter, and subscribe to our YouTube channel to stay connected with the community.
Seeking Support from Customer Service
1. Help and Support Section: Visit the “Help and Support” section on the GoFish.Today website for a comprehensive list of FAQs, troubleshooting guides, and other resources. This section is designed to provide quick solutions to common issues.
2. Live Chat Support: For immediate assistance, use our live chat support feature. Our customer service representatives are available to help you with any questions or issues you may have. Simply click on the live chat icon on the website to start a conversation. If you need to speak with a live rep at anytime just ask to “speak with a person”
3. Email Support: If you prefer email communication, you can reach out to our customer support team via email. Send your queries to admin@gofish.today, and our team will respond as soon as possible.
4. Phone Support: For more personalized assistance, you can contact our customer support team by phone. Visit the footer (bottom) of every page on the website for the phone number and available hours.
5. Submit a Support Ticket: If you encounter a technical issue or need detailed assistance, you can submit a support ticket through the website. Provide as much information as possible about the issue, and our support team will work to resolve it promptly.
Tips for Effective Support
– Provide Detailed Information: When seeking support, provide detailed information about the issue you’re experiencing. This helps our support team understand the problem and provide a quicker resolution.
– Check the FAQs First: Before reaching out to customer support, check the FAQs and troubleshooting guides in the “Help and Support” section. You might find the solution to your problem there.
– Be Patient and Polite: Our customer support team is here to help you. Being patient and polite can make the support process smoother and more efficient.
By connecting with the GoFish.Today community and utilizing our support resources, you can enhance your gaming experience and enjoy all that our platform has to offer. If you have any questions or need further assistance, don’t hesitate to reach out to our customer support team. Happy gaming!
Safety and Security Tips for GoFish.Today Users
Ensuring the safety and security of your GoFish.Today account is crucial for a seamless and enjoyable gaming experience. Here are some essential tips to help you keep your account secure, recognize phishing attempts, and protect your personal information.
1. Keep Your Account Secure
– Use a Strong Password: Create a strong and unique password for your GoFish.Today account. Avoid using easily guessable information like your name or birthdate. A strong password should include a mix of uppercase and lowercase letters, numbers, and special characters.
– Regularly Update Your Password: Change your password periodically to reduce the risk of unauthorized access. Avoid reusing passwords from other accounts.
– Log Out After Use: Always log out of your account when using a shared or public computer to prevent unauthorized access.
2. Recognize Phishing Attempts
– Be Cautious of Suspicious Emails: Be wary of emails that ask for your personal information or direct you to click on unfamiliar links. Phishing emails often appear to be from legitimate sources but contain subtle differences in the sender’s address or domain.
– Verify the Sender: If you receive an email claiming to be from GoFish.Today, verify the sender’s email address and look for any signs of phishing. Legitimate emails from GoFish.Today will come from official domains orgofishmailserver@gmail.com.
– Avoid Clicking on Unverified Links: Do not click on links or download attachments from unknown or suspicious sources. Hover over links to see the actual URL before clicking.
– Report Phishing Attempts: If you suspect a phishing attempt, report it to GoFish.Today’s customer support immediately. Please go to the Ask the Fish chat in the footer of our site and ask to speak with a person.
3. Protect Your Personal Information
– Limit Sharing Personal Information: Avoid sharing sensitive personal information, such as your full name, address, or financial details, on public forums or with unknown individuals.
– Use Secure Connections: Ensure you are using a secure and encrypted connection (HTTPS) when accessing GoFish.Today. Avoid using public Wi-Fi networks for transactions or accessing your account.
– Monitor Account Activity: Regularly check your account activity for any unauthorized transactions or changes. Report any suspicious activity to GoFish.Today’s customer support.
By following these safety and security tips, you can help protect your GoFish.Today account and enjoy a secure gaming experience.
Troubleshooting Common Issues with Fish Table Games on GoFish.Today
Fish table games like Ultra Monster, Orion Stars, V Blink, E Game, Noble, and Jawa are popular for their engaging gameplay and vibrant visuals. However, like any online gaming platform, users might encounter technical issues. Here’s a guide to troubleshooting some common problems and their solutions.
1. Game Not Loading
Issue: The game fails to load or gets stuck on the loading screen.
Solution:
– Check Internet Connection: Ensure you have a stable internet connection. Try restarting your router or switching to a different network.
– Clear Cache and Cookies: Sometimes, accumulated cache and cookies can cause loading issues. Clear your browser’s cache and cookies and try reloading the game.
– Update Browser: Make sure your web browser is up to date. Outdated browsers can cause compatibility issues with the game.
– Disable Extensions: Browser extensions can sometimes interfere with game loading. Try disabling them temporarily to see if the game loads.
2. Lagging or Slow Performance
Issue: The game is lagging or running slowly, affecting gameplay.
Solution:
– Close Background Applications: Close any unnecessary applications or browser tabs that might be consuming bandwidth or system resources.
– Lower Game Settings: If the game allows, lower the graphics settings to improve performance.
– Update Graphics Drivers: Ensure your graphics drivers are up to date. Outdated drivers can cause performance issues.
– Check for Server Issues: Sometimes, the issue might be on the server side. Check GoFish.Today’s social media or support page for any announcements about server maintenance or issues.
3. Connection Drops
Issue: The game disconnects frequently, causing interruptions in gameplay.
Solution:
– Stable Internet Connection: Ensure you have a stable and strong internet connection. Wired connections are generally more stable than wireless ones.
– Restart Router: Restart your router to refresh the connection.
– Check for Interference: If you’re using Wi-Fi, ensure there are no physical obstructions or electronic devices causing interference.
– Contact ISP: If the issue persists, contact your Internet Service Provider to check for any issues on their end.
4. Payment Issues
Issue: Problems with making game credit purchases or transactions.
Solution
– Check Payment Method: Ensure your payment method is valid and has sufficient funds.
– Clear Browser Cache: Clear your browser’s cache and cookies and try the transaction again.
– Try a Different Browser: Sometimes, switching to a different browser can resolve payment issues.
– Contact Support: If the issue persists, contact GoFish.Today’s customer support for assistance. On chat you can ask to speak with a live person.
5. Game Crashes
Issue: The game crashes unexpectedly during gameplay.
Solution:
– Update Software: Ensure your operating system and browser are up to date.
– Check System Requirements: Make sure your device meets the game’s minimum system requirements.
– Disable Background Programs: Close any unnecessary programs running in the background.
– Reinstall Game: If you’re using a downloadable app version, try reinstalling the game.
6. Audio/Visual Glitches
Issue: Problems with game audio or visual elements not displaying correctly.
Solution:
– Check Audio Settings: Ensure your device’s audio settings are correctly configured.
– Update Drivers: Make sure your audio and graphics drivers are up to date.
– Adjust Game Settings: Try adjusting the game’s audio and visual settings.
– Restart Device: Sometimes, a simple restart can resolve these issues.
By following these troubleshooting steps, you can resolve most common issues and enjoy a smooth gaming experience on GoFish.Today. If you continue to experience problems, don’t hesitate to reach out to GoFish.Today’s customer support for further assistance.
If you are chatting with Ask a Fish and need a human, please ask. Happy gaming!
If you have any other questions or need more specific help, feel free to ask!
Games / Players Q&A
Here are some frequently asked questions and their answers to help you find quick solutions to common queries:
How do I reset my password?
– To reset your password for GF2D support tickets, click on the “Forgot Password” link on the login page. Enter your registered email address, and you will receive a password reset link. Follow the instructions to create a new password.
-To reset your password in an individual gameroom (Ultra Panda, Orion Stars, etc) access the Ask the Fish chat box and ask to speak with a person to change your password. If you currently have more than $2 in your account you will need to send a selfie holding a clear government issued ID.
How do I enable two-factor authentication (2FA)?
– To enable 2FA for GF2D support, go to your account settings and select the “Security” tab. Follow the instruction to set up 2FA using your mobile device or email. Individual gamerooms are owned by 3rd party companies. None of them currently offer 2FA.
What should I do if I suspect unauthorized access to my account?
– If you suspect unauthorized access, immediately change your password. Contact GoFish.Today’s customer support to report the issue and seek further assistance. Click on the chat link and request to speak with a person.
How can I update my personal information?
– To update your personal information with support, log in to your account and go to the “Profile” section. Make the necessary changes and save the updates.
How do I contact customer support?
– You can contact GoFish.Today’s customer support by visiting the “Help and Support” section on the website. You can find contact options such as email, live chat, or phone support.
Email:admin@gofish.today
Phone: 1-618-602-0737. Phone Support Hours: 6pm to 9pm (CST) M-F
What should I do if I encounter a technical issue while playing?
– If you encounter a technical issue, try troubleshooting steps such as clearing your browser cache, updating your browser, or restarting your device. If the issue persists, contact customer support for further assistance.
How do I create an account on GoFish.Today?
– To create an account, visit the GoFish.Today website and click on the “Sign Up” button. Fill in the required information, watch your email for verification of account or chat with a person on our chat box.
How do I start playing fish table games?
– After logging in and depositing (see deposit options on our homepage) navigate to the game lobby, choose a fish table game, and click on it to start playing. Make sure to read the game rules and instructions before placing your bets.
What are the rules for fish table games?
– Each fish table game may have different rules and mechanics. Before playing, take a moment to read the game rules and instructions provided in the game interface.
How do I resolve lagging or slow performance?
– Close background applications, lower game settings, update graphics drivers, and check for server issues. If the problem continues, contact customer support on chat and ask to speak with a person
What should I do if I encounter a payment issue?
– Check your payment method, clear your browser cache, try a different browser, and contact customer support if the issue persists.
How can I recognize phishing attempts?
– Be cautious of suspicious emails, verify the sender, avoid clicking on unverified links, and report phishing attempts to customer support.
How do I protect my personal information?
– Limit sharing sensitive information, use secure connections, monitor account activity, and report any suspicious activity to customer support.
I signed up already, how do I get my player ID and password?
If you have sent your deposit, check your email including your junk mail folder. If you don’t see it please send us an instant message or email us at admin@gofish.today.
Can I setup a fish game account today and make my first deposit another day?
Please do not apply if you don’t plan on actually making a deposit and playing at this time. Some games we pay per credit others cost us for each new player. So, we will no longer be setting up new player IDs until your first deposit is made. However, you can find demos of our games on our homepage and below on this page.
How do I cash out?
Make sure the funds you wish to cash out are in your game room play balance and not the safe. Then go to the withdrawal link found at the top of each page of Go Fish Today or in your social pages (on the menu) at treasurerewards.club and fill out the form. Deposits are processed every 4 hours from 9am to 9pm CST.
Can I transfer my funds between game rooms?
Yes, so long as the account you transfer to is in your name. You many not transfer to another player. Just click the chat icon and ask your rep for help.
I forgot my password, how can I get a new one?
IM an agent and ask for a new password. We will verify who you are and create a new password. You can then sign in and change the password. You can IM a live agent athttps://gofish.today/knowledge-base/?
I’m missing a deposit I made; how can I get credit?
IM us right away with the deposit info. Visit ourmissing credit pagefor more info. You can IM a rep athttps://gofish.today/knowledge-base/?
I believe there was a malfunction in fish game play, what can be done?
You can open a ticket (click on support in footer) and we will have the manufacture research your issue. Be sure to include the game, what happened and apx how much was in your account when it happened (helps us find it in the game logs). We will typically hear back from the IT department in 3-24 hours.
I don’t have a govt ID, how can I get my winnings?
Unfortunately, we need some form of government issued picture ID. We didn’t enforce this for some time and it got us into a lot of trouble. Please see thewithdrawal pageto upload ID and read why we require ID. DO NOT PLAY UNLESS YOU HAVE ID.
Are the cash out limits per room or for your site?
Cash out limits are for the site as a whole. We pay different manufacturers to provide a large selection of games to our players. However, they are all under one banner as a member player. Cashout limits are $500 a day ($335 a day as a new player). Money left in your game room can be withdrawn the next day.
Why do you have cash out limits on fish skill games?
Games of skill do not use random number generators like typical casino games. We have no way of controlling money brought in verses money paid out. For this reason all fish table skill sites have daily limits set to help control cash flow and ensure we have money to payout at all times. Money left in your account after a payout is still available for payout on the next day. Your funds are not seized.
Why do traditional casinos sometimes have better promotions than you?
We provide popular games that are not owned by us. We pay the developer of the games between .15 – .30 for each $1 credit that we sell you. Winnings with our games are not controlled at random, making budgeting for promos extremely difficult. What’s more is most casino bonuses have wager rules of 50 to 500 times play. That means you have to wager your bonus up to 500 times before you can cash out. That leaves pretty slim odds. Our bonus wager requirements are only 2 – 5 times wagers depending on the bonus.
How come it takes 3 minutes to have my money deposited, but my withdrawal took 3 hours?
There are several things that go into a withdrawal. For one we have to do a review of your game play to make sure no cheat device was used (typically on your 1st w/d and at random). We have dedicated agents crediting accounts as notifications come in that a player has deposited. With cashouts a supervisor handles the transaction after verifying ID, deducting the credit from the players account and signing into the requested payout cash wallets to make the payouts. Supervisors have several task and typically perform payouts every 4 hours.
Where are you located?
Our company is registered in Costa Rica. We have a representative and legal counsel based in San Jose, Costa Rica
Where can I see reviews for your fish table game site?
You can see reviews on our sites Facebook accounts (find the Facebook link on the Contact page & page footers). You can also see reviews for gofish.today at Top Local byclicking here.
You have a couple bad reviews, why is this, so and so has no bad reviews?
Yeah, we’re not perfect either. We do our best to keep all of our players happy. Unfortunately, it doesn’t always work. There have been times as well where we dropped the ball. We may have been busy and someone got overlooked. We ask that you complete a ticket and let us make it right. But if someone believes their best course is to leave a bad review we respect that. We don’t delete our bad reviews because we want full transparency and we are proud we have very few. It’s also is a reminder of the importance of communication.
I have a large social media following, do you guys work with influencers?
We have in the past. Please submit a ticket (in the footer) and let us know what you would like to offer us.
Do you record my info?
Yes, if you play in a game room certain things like your IP address are recorded. We use these for banking disputes and game malfunction. You can view ourprivacy policy by clicking here.
Can I have more than one fish game player registration in each room?
By addressing these common questions, we hope to provide you with quick and effective solutions to enhance your experience on GoFish.Today. If you have any other questions or need further assistance, feel free to reach out to our customer support team.
Cash Out Guarantee
Claiming 5 hr Cashout Guarantee Credits
If you believe your payout took longer than 5.5.hours (9am-9pm Costa Rica) you can request a 10% credit (based on your withdrawal) in the game room you cashed out of. To process follow the instructions below.
This guarantee does not apply to sitituations out of our control (Ex: you had your funds in the game room safe and so we could not access them).
- submit a ticket at https://gofish.today/w-alpha-ticketing/ and choose “Cashout Guarantee” for department.
- Next attach a screenshot showing a timestamp of when the depsoit was sent to your cash wallet and the original ticket you received when you requested the withdrawal.
- Make sure to include the game room you cashed out of. On the form where it ask for the game room, check the proper box.
- Submit the form. Tickets are worked in the order they are received, with payout request taking priority over most other tickets. If you have not received a response or credit within 24 hours please feel free to reply to your ticket from your email.
Refunds & Missing Credits
Refunds & Missing Credits
If you are missing credit from a deposit or you changed your mind and no longer want to deposit, this page is for you. Below are your options depending on your situation.
If you made a deposit and it was not credited to your account…
If you made a deposit under $30 and decided not to play…
If you made a deposit $30+ and decided not to play…
Safety and Security Tips for GoFish.Today Users
Ensuring the safety and security of your GoFish.Today account is crucial for a seamless and enjoyable gaming experience. Here are some essential tips to help you keep your account secure, recognize phishing attempts, and protect your personal information.
1. Keep Your Account Secure
– Use a Strong Password: Create a strong and unique password for your GoFish.Today account. Avoid using easily guessable information like your name or birthdate. A strong password should include a mix of uppercase and lowercase letters, numbers, and special characters.
– Regularly Update Your Password: Change your password periodically to reduce the risk of unauthorized access. Avoid reusing passwords from other accounts.
– Log Out After Use: Always log out of your account when using a shared or public computer to prevent unauthorized access.
2. Recognize Phishing Attempts
– Be Cautious of Suspicious Emails: Be wary of emails that ask for your personal information or direct you to click on unfamiliar links. Phishing emails often appear to be from legitimate sources but contain subtle differences in the sender’s address or domain.
– Verify the Sender: If you receive an email claiming to be from GoFish.Today, verify the sender’s email address and look for any signs of phishing. Legitimate emails from GoFish.Today will come from official domains orgofishmailserver@gmail.com.
– Avoid Clicking on Unverified Links: Do not click on links or download attachments from unknown or suspicious sources. Hover over links to see the actual URL before clicking.
– Report Phishing Attempts: If you suspect a phishing attempt, report it to GoFish.Today’s customer support immediately. Please go to the Ask the Fish chat in the footer of our site and ask to speak with a person.
3. Protect Your Personal Information
– Limit Sharing Personal Information: Avoid sharing sensitive personal information, such as your full name, address, or financial details, on public forums or with unknown individuals.
– Use Secure Connections: Ensure you are using a secure and encrypted connection (HTTPS) when accessing GoFish.Today. Avoid using public Wi-Fi networks for transactions or accessing your account.
– Monitor Account Activity: Regularly check your account activity for any unauthorized transactions or changes. Report any suspicious activity to GoFish.Today’s customer support.
By following these safety and security tips, you can help protect your GoFish.Today account and enjoy a secure gaming experience.
Instructions for Play
Here’s a step-by-step guide for registering for a game room and paying a deposit on gofish.today:
1. Register for a Game Room
Visit the website: Open your browser and go to gofish.today.
Navigate to the Game Rooms Section: Look for the menu link labeled “Games” or click the “Play Now” button on our homepage.
Select a Game Room: Browse the available game rooms and choose the one you’d like to register for.
Click on Register: Click the “Sign Up” button associated with the game room.
Fill Out the Registration Form:
Provide your name, email, and choose a user ID.
Submit the Form: Once all fields are completed, click “Request”.
2. Pay the Deposit
Proceed to Payment: After registration, look for the “Make Deposit” button on our homepage.
Choose Deposit Amount: Select the deposit amount required for the game room.
Payment Method:
Choose your preferred payment method and follow the instructions.
Confirm Payment:
Review the payment summary to ensure the amount and details are correct.
Click on Confirm Payment.
Receive Confirmation:
Once the payment is processed, you should receive a confirmation email or message on the website if you paid through our online checkout. If you paid with a mobile wallet, you should wait 5-10 minutes and then login to your game room to ensure your funds are credited.
If at anytime you need help please let us know via the GF2D online chat.
How to make a deposit for Go Fish Today at playpurse.app
Play Purse allows you to buy crypto with a card and deposit it directly into your fish table game room. Here are the instructions:
Instructions for 1st Time Users
1. Go to the Purchase Widget: At the top of the page, locate the Changelly widget.
2. Select BTC: In the widget, select Bitcoin (BTC) as the cryptocurrency you want to purchase.
3. Enter Amount: Enter the amount of BTC you wish to send ($20 minimum).
4. Enter Wallet Address: In the “Recipient Wallet Address” field, enter the following address:
5. Choose Payment Method: Select your preferred payment method (credit card, debit card, etc.).
6. Complete the Purchase: Follow the on-screen instructions to complete the purchase (the first time is a little longer).
7. Confirm Game Room ID in Form Below: Once the transaction is complete, you will receive credit.
That’s it! Your BTC will be sent to the gofish.today game room account you specify in the form below!
