Cash Out Guarantee

Claiming 5 hr Cashout Guarantee Credits If you believe your payout took longer than 5.5.hours (9am-9pm Costa Rica) you can request a 10% credit (based on your withdrawal) in the game room you cashed out of. To process follow the instructions below.This guarantee does not apply to sitituations out of our control (Ex: you had your funds in the game room safe and so we could not access them).  submit a ticket at and choose "Cashout Guarantee" for department. Next attach a screenshot showing a timestamp of when the depsoit was sent to your cash wallet and the original ticket you received when you requested the withdrawal. Make sure to include the

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