Refund Terms

Thank you for purchasing our games at operated by W Alpha Shot, SRL.


We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked for any unused game credits (tokens). You are eligible for a full reimbursement  of unplayed credits within 3 calendar days of your purchase.


After the 3-day period you will no longer be eligible and won’t be able to receive a refund. 


If you are having a tech issue, please reach out to us.  In most cases we can troubleshoot the problem and get your game going. If you have any additional questions or would like to request a refund, feel free to contact us via our service ticking.


Administration Contact:



For instructions on requesting a refund click the link below.

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